How to Redeem Credit Card Points Online and Offline: A Guide

As a credit cardholder, you earn reward points with every eligible transaction, which can later be redeemed for gifts and vouchers. This is one of the most significant perks of credit cards that make them a popular choice. 

Each card comes with a unique reward program that you can accumulate and then later redeem. Some of the common reward redemption options are:

• Vouchers or gift cards
• Lifestyle products (like perfumes and other merchandise)
• Statement credit
• Cashback

For most credit cards, these points come with an expiration date. This makes it essential to understand how to redeem credit card points to save time and avoid missing out on the opportunity before they expire. 

How to Redeem Your Credit Card Reward Points

You can redeem your reward points online and offline. Here are the various ways and the steps to follow:

1. Online Methods

With net banking, mobile banking and web platforms, you can redeem the points without any delay. Here are the steps you can follow with each option.

Via Internet Banking

• Step 1: Log in to the bank’s website using your customer ID and password
• Step 2: Navigate to the rewards section to view redemption options such as vouchers, merchandise, or cash credit (if applicable)
• Step 3: Select the desired reward option based on your preferences
• Step 4: Confirm the redemption and wait for order delivery

Via Issuer’s Rewards Page

• Step 1: Register for the rewards program via the issuer’s rewards page
• Step 2: Select your card or relevant product from the dropdown menu
• Step 3: Complete registration by providing the necessary details
• Step 4: Receive an email with your user ID and password upon successful registration
• Step 5: Log in to the rewards portal and visit the “Redeem Now” section
• Step 6: Browse various categories, select your reward, add it to the basket, and confirm the redemption 

Via Issuer’s Mobile App

• Step 1: Download your bank’s mobile application
• Step 2: Access the ‘Rewards’ tab from the menu to check your points balance
• Step 3: Navigate to the “Redeem Now” section and select “Rewards Store”
• Step 4: Choose from different categories, add the preferred reward to your basket, and confirm the redemption

2. Offline Methods

You can also redeem your reward points through some offline methods: 

Via Customer Care

• Step 1: Contact the issuer’s customer care via phone or email
• Step 2: Verify your points balance and inquire about available rewards
• Step 3: Request redemption and provide the required details about the selected reward
• Step 4: If needed, download and fill out the redemption form

Via Post

• Step 1: Write to the issuer’s customer care team to request reward redemption
• Step 2: Include your card details, the desired reward option and the number of points to be redeemed
• Step 3: Send the letter with your request and card details to the issuer’s postal address 

Partner Stores

For simplified and quick redemption, you can also redeem reward points directly at partner retailers or petrol pumps. Before that, make sure to visit your issuer’s website to view the list of participating stores and the redemption process.

Redemption Options for Reward Points

Here are some options for redeeming your accumulated points:

• Pay Annual Fees with Points: Depending on your card type, you can use accumulated reward points to offset or pay for your card’s annual fee.
• Book Flights or Hotels: Reward points can be redeemed for flight or hotel bookings, making travel more affordable.
• Cashback Options: Many cards offer the option to convert reward points into cashback, which can be applied to your bill or account.
• Redeem for Products and Services: You can browse a catalogue of selected products and redeem points for various merchandise.
• Get Vouchers or Gift Cards: You can also use these points for vouchers or gift cards of your favourite brands and shop with ease.

Strategies to Maximise the Value of Your Credit Card Rewards

Follow these tips to get the best value for your card’s reward points system:

• Look for Welcome Bonuses: Some issuers give a fixed number of reward points on activating your card, which can be useful for saving right from first purchase 
• Choose the Right Card: Pick a card that fits your spending habits, like a dining card for food lovers or a shopping card for frequent shoppers as they give higher rewards in the said category 
• Use Points for Online Purchases: Some cards let you use your points to save money on online shopping, helping you save big bucks
• Explore Different Redemption Options: Check all the ways to redeem your points to get the best value and use your accumulated points smartly 
• Stay Updated on Limited-time Offers: Keep an eye on special offers from your card issuer to grab extra rewards
• Pay Your Bills on Time: On-time payments help maintain a good credit score and avoid interest charges that could eat into your rewards
• Cash in Points for Travel: Redeem the points for air miles for free flights or use them to book hotels to upgrade your travel experiences

Want to choose a reward credit card to enjoy all these fabulous benefits? The One Credit Card is a great option as it gives you the opportunity to earn 5X rewards on top categories every month. These points never expire, so you don’t have to worry about using them quickly. 
This way, you can accumulate your points at your own pace and enjoy lucrative discounts and cashback, too. Plus, its easy in-app redemption via the OneCard App makes managing and redeeming rewards hassle-free. Enjoy the full value of your rewards with One Credit Card, where every spend counts. Apply now for the card and enjoy hassle-free redemption of your points!